Vapiano PEOPLE terms and conditions
Terms of participation
1. Participation in the VAPIANO PEOPLE Program
Vapiano International Marketing GmbH, with its registered office at Kurt-Schumacher-Str. 22 in 53113 Bonn, Germany, operates the VAPIANO PEOPLE Program. All individuals having completed their 16th year of life may participate in the VAPIANO PEOPLE Program (in the following, female and male participants are, uniformly, named as "participants"). Vapiano Group employees worldwide are excluded from participating in the VAPIANO PEOPLE Program. Participants in the VAPIANO PEOPLE Program accept the following terms of participation.
Participation in the VAPIANO PEOPLE Program shall be free of charge. Such participation shall occur utilizing the personal VAPIANO PEOPLE QR-Code (please refer to Section 2 for more information) and the VAPIANO PEOPLE Website.
Participants must register in order to be able to participate in the VAPIANO PEOPLE Program. Registration is either made by using the VAPIANO App which can be downloaded from the iTunes online store, Google play or by using the registration form that can be downloaded from the VAPIANO PEOPLE Website (www.vapiano-people.com).
Modifications to the data provided when registering are to be communicated by the participant in writing to Vapiano International Marketing GmbH at the aforementioned address or by email to people(at)vapiano-people.com. Alternatively, participants can also make modifications themselves using the VAPIANO App or the personal members' area of the VAPIANO PEOPLE Website.
2. VAPIANO PEOPLE QR-Code
The personal VAPIANO PEOPLE QR-Code ("Quick Response") is a two-dimensional code that represents in binary form the membership number of the corresponding participant in a quadratic matrix consisting of black and white dots. For example, a VAPIANO PEOPLE QR-Code appears as follows:
The VAPIANO PEOPLE QR-Code issued for participants is stored on their VAPIANO App as well as in their personal members' area on the VAPIANO PEOPLE Website and, in case the participant still holds a VAPIANO PEOPLE Card, on such VAPIANO PEOPLE Card. Only the registered participant may utilize its personal VAPIANO PEOPLE QR-Code and such VAPIANO PEOPLE QR-Code must not be transferred to third parties. When utilizing the personal VAPIANO PEOPLE QR-Codes in participating restaurants, restaurant staff are entitled to require participants to provide identification through presenting appropriate documents or cards (e.g. identification cards, driving licenses or similar).
If the personal VAPIANO PEOPLE QR-Code is lost or in the instance of the suspicion that such code has been misused, participants can temporarily block their accounts by sending an email to people(at)vapiano-people.com or by written notification to the address provided above, and request a new identification code for their accounts.
3. VAPIANO PEOPLE Card
VAPIANO PEOPLE Cards are no longer issued at the current time. However, cards that are already in circulation can continue to be used.
4. Data protection - that is important to VAPIANO
In setting up and operating the VAPIANO PEOPLE Program, participants' personal data recorded as part of the VAPIANO PEOPLE Program are saved in compliance with the German Federal Data Protection Act. The data protection terms and conditions valid for this purpose can be viewed on the VAPIANO App and on the VAPIANO PEOPLE Website.
5. PEOPLE Points
By utilizing the personal VAPIANO PEOPLE QR-Code when visiting participating VAPIANO restaurants, participants have the opportunity to collect PEOPLE Points and thereby gain certain benefits. Participants shall receive one PEOPLE Point for a visit to participating VAPIANO restaurants where the participant purchases a main course with a price of €5.00 or more according to the respective current menu (excluding additional orders). Participants can acquire further PEOPLE Points as part of special campaigns which can be conducted at any time, and for which terms and conditions set out on a case-by-case basis shall apply in each case.
The number of PEOPLE Points collected can be viewed at any time using the VAPIANO App or in the personal members' area of the VAPIANO PEOPLE Website, or can be requested in any participating VAPIANO restaurant.
When participants have collected a certain number of PEOPLE Points, such points can be converted into premiums (PEOPLE rewards) at participating VAPIANO restaurants. Current premium campaigns and regulations can be viewed on the VAPIANO App or at the VAPIANO PEOPLE Website, or can be requested at any participating VAPIANO restaurant. No entitlement to specific premiums shall exist. The availability of premiums can vary from time to time and from location to location. It may occur that specific premiums are not available at certain times.
Collected PEOPLE Points shall lapse if the personal VAPIANO PEOPLE QR-Code or the personal members' area of the VAPIANO PEOPLE Website is not used over a period of more than three years.
6. PEOPLE Status
Visits to a participating VAPIANO restaurant shall be registered through utilizing the personal VAPIANO PEOPLE QR-Code. If participants purchase a main course at such a visit that carries a price of €5.00 or more according to the respective current menu (excluding additional orders), the corresponding visit shall have the effect of promoting status, and shall be recorded in the personal members' account. The number of status-promoting visits can be viewed in the VAPIANO App or in the personal members' area of the VAPIANO PEOPLE Website or can be requested in any participating VAPIANO restaurant.
Participants shall receive a special PEOPLE Status (potentially one of several such statuses) through a particular number of status-promoting visits. In order to attain a special PEOPLE Status, all status-promoting visits by a participant during the course of a calendar year, in other words from January 1 until December 31, shall be taken into account in each case; status-promoting visits from previous calendar years shall not be taken into account. If participants have achieved a special PEOPLE Status, such participants shall receive a benefit at each visit to a participating VAPIANO restaurant where they purchase a main course with a price of €5.00 or more according to the respective current menu (excluding additional orders). The respective current types of special PEOPLE Status, the number of status-promoting visits to a participating VAPIANO restaurant required to attain the respective special PEOPLE Status, and the current benefits can be viewed on the VAPIANO App or on the VAPIANO PEOPLE Website, or can be requested at any participating VAPIANO restaurant. No entitlement to specific benefits shall exist.
A special PEOPLE Status attained over the course of a calendar year, in other words from January 1 until December 31, shall be maintained until the end of the subsequent calendar year irrespective of whether participants register status-promoting visits to a participating VAPIANO restaurant during this subsequent calendar year. If participants again achieve the same special PEOPLE Status or even a higher special PEOPLE Status through status-promoting visits during this subsequent calendar year, this special PEOPLE Status shall then (again) be valid from the attainment of the special PEOPLE Status until the end of the then subsequent calendar year.
7. Birthday present
On the occasion of their birthdays, all participants shall receive an email at the email address provided on registration. The email shall state the nature of the birthday present and how participants can receive such birthday present. No entitlement to specific presents shall exist.
8. Termination of participation
At any time, participants can terminate their participation in the VAPIANO PEOPLE Program by written communication to Vapiano International Marketing GmbH, Kurt-Schumacher-Str. 22, 53113 Bonn, Germany, or by email communication to email@example.com. Participation shall end automatically if the personal VAPIANO PEOPLE QR-Code or the personal members' area of the VAPIANO PEOPLE Website is not used over a period of more than three years.
With the termination of participation, for whatever reason, all PEOPLE Points, registered visits to participating VAPIANO restaurant and the PEOPLE Status achieved in each case by the participant shall lapse automatically.
Vapiano International Marketing GmbH shall reserve the right to discontinue, augment or modify the VAPIANO PEOPLE Program while taking into account the participants' concerns and while complying with an appropriate notice period, in the instance of an important reason without compliance with such a notice period.
Vapiano International Marketing GmbH also reserves the right to modify or augment these participation terms to the extent that this is required in the interests of simple and secure processing or to prevent misuse.
Modifications shall be communicated in advance to the participant in writing at his or her last known address or by email to his or her last stated email address. A modification shall be deemed as approved if the participant does not discontinue his or her participation pursuant to Section 8 within one month after the date of the post stamp of the communication or the sent date of the email, or if he or she utilizes his or her personal VAPIANO PEOPLE QR-Code to attain PEOPLE Points and to register visits after the expiry of that notice period. Participants shall be notified hereof again separately in the announcement of the modification.
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